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Airbnb’s Problems Are So Bad That The FBI Is Now Getting Involved

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We’ve only stayed at an Airbnb once, back in 2016. It was down in Miami, for the night before we had an early morning flight to Havana. I suppose the stay was OK. I mean, the place was clean and it had what we needed in terms of 2 bedrooms and 1 bathroom (it had a kitchen too, but it was sort of superfluous for our 10-hour stay). So it served its purpose. But unless I know someone really, really well, I just don’t feel comfortable staying overnight in someone’s house.

I wasn’t even super well-read about Airbnb at the time; in fact, it was the couple we were traveling with who made the reservation. It wasn’t until after our stay that I started hearing about the horror stories:

That’s on top of all the cities that have made Airbnb illegal, or have made certain rules law (i.e. in NYC, owners have to live on-premises), to help protect renters from all the ways owners have tried to work the system.

So I’ve been very hesitant to use Airbnb ever since. But now, after this past weekend, when the FBI has gotten involved in TWO Airbnb incidents? I’m staying FAR away.

Here’s what happened:

5 dead in party house turned murder house

An Airbnb rental in San Francisco being used for a large “mansion party” became the scene of a shooting, with 5 people dead and multiple people injured. The neighbors called it “the party house” and said that the owner always used it as a short term rental.

The FBI was on the scene to try to figure out what happened and why, as well as get more information about potential suspects.

Airbnb has since banned “party houses.” How they’ll know a house is being used for partying is beyond me.

She accidentally stumbled upon a nationwide Airbnb fraud scheme

Allie Conti is a senior staff writer at VICE, a Canadian-American print magazine focused on lifestyle, arts, culture, and news/politics. She had gotten scammed by an Airbnb owner in Chicago and while trying to find him/her, discovered a multistate scam that included lies, bait & switch, and, not surprisingly, no help from Airbnb. Her article about this (you can click here to read it – it’s a long read but, IMHO, pretty fascinating) was post one day and the next morning, the FBI had contacted VICE about the claims she had made in the article.

So we’ll see what happens with that.

The ironic thing about all this

The funny thing (not “haha” funny; more like, “Are you freakin’ kidding me?” funny) about this is that in May, Airbnb hired Sean Joyce as Chief Trust Officer. Joyce has a 26-year career with the FBI.

From Axios: “Trust and safety are crucial to Airbnb’s business, which essentially asks people to open their home to strangers. Over the years, the company has faced a number of challenges in the area, including guests damaging homes, guests experiencing unsafe situations and racial discrimination.”

Now, I get it. Airbnb hosts 2 million people per night. Not every one of those stays is a scam or is dangerous. People can stay in dozens and dozens of Airbnbs with no problems whatsoever.

Until you’re unwittingly the victim of an Airbnb scam artist and you have nowhere to stay in Chicago except a flophouse. Or you visit the place your friend is renting from Airbnb & people get shot. Or a video of you and your partner enjoying some adult recreation at an Airbnb is posted on the internet. Or dozens of other incidents happen.

I think Chief Trust Officer Sean Joyce has a whole lot of work to do.

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This post first appeared on Your Mileage May Vary

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