Your Mileage May Vary

All About The Secret Lounge at DFW

There are generally 3 ways to get lounge access at airports:

Lounges can be super swanky, or not so much.

Basic airline lounges offer comfortable seating, complimentary soft drinks and snacks/food, complimentary or paid for alcoholic beverages, dedicated rest rooms, etc.

Premium lounges can offer table service dining, complimentary premium alcoholic beverages, showers, complimentary massages.

And a few lounges are smaller and offer very few amenities (I’m looking at you, Wingtops Lounge at JFK! OMG, what a hot mess! And The Club at LAS wasn’t much better!), but they’re still quieter than being in the public areas of the airport.

Despite more people having lounge access over the years, the bottom line is that most people don’t have access to an airport lounge (even though there’s one really cheap was to get access into Priority Pass lounges). But if they had access to a quiet area, maybe one that few people knew about, that’d be pretty cool, right?

Dallas Fort Worth International Airport (DFW) apparently has such a space. It’s in Terminal D, which is generally known as the International Terminal. It currently serves a variety of international airlines such as AeroMexico, Air Canada, Air France, Avianca, British Airways, Emirates Airlines, Korean Air, Lufthansa, Qantas, Turkish Airlines and VivaAerobus. Domestically, it also serves American Airlines , Spirit and Sun Country.

Anyway, back in May, DFW’s social media team released a video about it:

@dfwairport

🤫🤫 #dfwairport #attheairport #traveltiktok #airportlife #airporttok #didyouknow #internationalairport #travelhacks

♬ Simple Hit – Dombresky

So much for keeping a secret a secret, huh? 😉 Yeah, the replies to the video were on point:

Anyway, we don’t land in DFW very often, and I don’t think we’ve ever been in Terminal D there, so  I had never heard of such a “secret” lounge (which isn’t so much of a lounge as a quiet place, one floor up from the main area). But I Googled extensively (and trust me when I say I am The Queen of The Google) and couldn’t find anything about such a “lounge.” DFW’s webpage has many maps of the layout of Terminal D, and none of them mention such a space.

General map:

a map of a airport

Layout of Terminal D:

Facilities at Terminal D:

Restaurants at Terminal D:

They even list the specific lounges that can be found at Terminal D, but they’re all typical “Members Only” type lounges…no mention of any sort of “secret” lounge:

The only other things mentioned available at Terminal D are the Grand Hyatt DFW Hotel and the “mezzanine,” but photos of them aren’t on DFW’s site.

So I went to Plan B – I have family and friends who live in the greater Dallas area, so I asked them about it.

But my friend Chris, who I’ve known since high school, looked at the video and said he was aware of it. He said, “The lounge is not that large but it’s hidden and virtually empty most of the time until someone finds it. Then it becomes full. It’s hard to find. There are a lot of restaurants upstairs that are adjacent to it. It’s okay.”

He continued, “It is not a lounge per se. It’s more of a sitting area and it’s upstairs. I have been there once or twice, completely by accident.”

And then he laid the bombshell – he was flying to Greece in the next few days, so he’d see what info he could find out, get some photos, etc.

His flight out was on July 25th. He didn’t get a whole bunch of anything that time LOL!

While flight is delayed, I took the train over to Terminal D. The ‘lounge’ was roped off today. I inquired with the hostess at Pappadeaux (Note from Sharon: Pappadeaux Seafood Kitchen) and she knew nothing. Then I got security and asked them. They said it’s not open to the public right now. I asked when it will eventually open. No answer.”

Chris said he’d ask again on his way home from Greece.

Fast forward a week or so, and Chris got the whole story and some photos, too 😉

As the video suggested, it’s above Gate D22, which is just to the left of the central most TSA security checkpoint of the terminal.

Here’s what the “lounge” looks like, from a few different angles, from the main floor of the terminal.

As you can see, it’s right above the Duty Free & More shop, and if you squint (or just look at the photos below) you can see a sign that says “Join us upstairs for special events and more.” And that’s actually part of the story.

On his way back from Greece, Chris spoke to someone who works at the liquor store directly underneath the so-called “secret lounge.” According to them, the lounge space is owned/rented by the duty free store. It’s for special use only, like when they’re having events with vendors or for special luxury items (for example they had done a whiskey-tasting event in the lounge area the day before Chris was there).

The lounge has 2 access points via stairs, and there’s also an elevator (that wasn’t working when Chris was there. Possible they shut it off when there’s not an event):

Chris asked if the space is ever open on a regular basis and was told it’s only open when they’re doing special events. Other than that it’s not open to the general public.

So the “secret lounge” (which isn’t really a lounge, despite what DFW called it) apparently was open to the public at one time; apparently as recently as May 2023, when DFW’s social media team made the video. But now it’s exclusively a private area for private functions.

One of the replies to the May 2023 video said they tried to go to the area in late June and it was “closed for construction.” Maybe that’s when the changeover happened? I dunno.

So anyway…the “secret lounge” is there, but it’s no longer open to the public. Mystery solved, but still, whomp whomp.

*** MANY thanks to Chris for his assistance!

Feature Image: DFW/FB

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