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Watch Out For This Issue When Using American Airline E-Vouchers

an airplane flying in the sky

When booking a series of tickets, I noticed a discrepancy from the reservation I made online and the eventual receipt when the flight was ticketed.

If you want to get up to speed on this saga, we took a flight on American which was overbooked, so they offered us a $400 e-Voucher each to change to a different flight, which we took. Our re-booked flight ended up getting delayed, delayed some more and eventually un-delayed, which I found out is an actual thing that happens quite often. When we eventually got on the plane, the flight wasn’t bad since the rep booked us seats in the exit row.

Now it was time to book flights with the eVouchers before they expired. I found out some things when using them, like they’re only good for the price of the fare and not any extras like better seat assignments. I also learned to double-check which type of American plane you’re making a reservation on, as this can make a huge difference in the comfort of your flight.

So I found flights to use the voucher and booked a ticket.

This was the most interesting thing I noticed after booking the flight with my eVouchers. I paid $610 for two tickets.

Yet when I received the confirmation, the price was only $542.66.

There’s only $9 in fees charged for the ticket. When I go to ITA Matrix to check the fees and taxes on a similar ticket, here’s what I found.

The taxes on the ticket and other fees are missing. The only fee being listed is the Passenger Facility Charge of $9.00. We’re on a connecting flight, so that’s the correct amount.

I guess American doesn’t have to pay taxes on voucher tickets because they’re not collecting any money.

Note: American Airlines reached out and informed me that I was charged the tax amount in error and I have a balance of $67 on my e-voucher. 

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This post first appeared on Your Mileage May Vary

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