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The Most Specific Sign Ever Seen at an Amex Centurion Lounge

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Imagine having a long, hard day of travel after a decidedly sorrowful morning. You’ve driven from Central Nebraska, where you’ve just attended the funeral of a close relative, to Denver (DEN). Before your United Airlines flight 772 to DFW, you have some time to spend, so you go to the Centurion Lounge in Concourse C.

You decide a drink would be nice. Your partner goes to get both you and himself a drink, and he is declined for the second glass. Hmmm…odd. He’s told that you have to go and get your own (even though the bartender can see you sitting there, just a few feet away). You get to the bar and notice several copies of the following sign scattered around the bar:

American Express Centurion Lounge Denver

Bar service hours 7am thru 10:30am
Morning Cocktail selection:

Bloody Mary: Mimosa: Screwdriver:
Baileys and Coffee: Beer and Wine:

Full Bar Starts at 10:30 am till 9:30pm

B͟a͟r͟ ͟D͟r͟i͟n͟k͟ ͟P͟o͟l͟i͟c͟y͟:͟
One drink her card member, every fifteen minutes.
Everyone must present valid Id.
No Shots: If Neat 30 minutes in between drinks.
We reserve the right to refuse service.

A͟c͟c͟e͟p͟t͟a͟b͟l͟e͟ ͟F͟o͟r͟m͟s͟ ͟o͟f͟ ͟I͟D͟:͟
State issued Identification card.
Passport.
Military ID.

U͟n͟a͟c͟c͟e͟p͟t͟a͟b͟l͟e͟ ͟F͟o͟r͟m͟s͟ ͟o͟f͟ ͟I͟D͟:͟
Vertical ID.
Canceled weapons ID.
Global Entry.
Out of the country Issued ID.
Damaged, Expired or broken ID’s.
Virtual or picture of IDs.

That’s pretty specific, but that’s what Texas resident Jamie M. encountered the other day.

Spelling, capitalization, and punctuation errors set aside (should we assume that “Canceled weapons ID” is code for “Concealed weapons ID?” And since when is a Global Entry card not a valid ID? And heaven forbid you want something other than a Bloody Mary, Screwdriver, Baileys and coffee, or “Beer and Wine” [COMBINED?!?!?!] as a morning cocktail), it’s not the kind of sign you typically see at a Centurion Lounge. Acceptable and unacceptable forms of ID? Frequency of drinks? One drink per person?  I mean, Joe and I were just at a Centurion Lounge this past Sunday…not only was he able to get drinks for both himself and for me (Him: bourbon on the rocks, Me: sparkling wine with cranberry), the only signage at the bar was the menu.


Needless to say, the sign at the Centurion Lounge at DEN certainly wouldn’t make anyone feel particularly welcome. Jamie said some of the staff didn’t help matters, either.

My [partner] went to get us each a drink and he was declined for the second glass,” said Jamie. “I had to go and get my own, even though the bartender could see me sitting here. The female bartender was rude about it and to the three people in front of me as well.” She did say that the female bartender’s male counterpart was very nice, though.

“…the female bartender did say she had to evaluate whether we were drunk before serving us. When I was being served by the male bartender, she said I was feisty, ‘so watch out for me.’ Then she said she was kidding. I said I had buried my father-in-law today, so yes, I’ve had a day,” Jamie continued.

Ryan, the male bartender, expressed his condolences, as did the person next in line at the bar. But the female bartender? Nope, didn’t phase her a bit.

Nice.

Jason D., a member of the Travel Grumps 101 Facebook group was the one who posted Jamie’s photo the other day (they’re friends). The response to the post was over 100 replies in less than two hours, and brought up some very interesting conversation:

Then finally someone explained the probable reasoning for the signs: The company that runs the lounge also has a company in Denver. Someone THERE got busted for selling to an underage person (that’s a class 2 misdemeanor in the state of Colorado, which is punishable by imprisonment of 6 to 18 months, fines of $500 to $5,000, or both. A penalty can be reduced or lessened depending on certain factors of the case). So boom…new rules.

And this is why we can’t have nice things.

*** MANY thanks to Jason D. for sharing Jamie’s photo and connecting Jamie and me, and to Jamie M. for sharing her story and allowing her photo to be shared!

Feature Photo: The Centurion Lounge

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