As Joe wrote a while back, we’ve never flown on Ryanair (mainly because I won’t let him book a flight on them. The same holds true for all the ultra …
customer service
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Emirates has opened a travel store in Hong Kong; it’s the first of its kind in the Fast East. At 1,500 square feet, the Emirates Travel Store has a nicely …
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Airlines
Study: Airlines More Likely to Respond to You on One Particular Social Media Platform
by SharonKurhegby SharonKurhegWhen everything with your airline reservation and flight goes well, it’s like you’ve won the lottery. If something doesn’t go well – they changed your flight time and it doesn’t …
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Every year, I rank the major US airlines based on our experiences with them over the past year. Of the major carriers, American has consistently been slipping downward, even falling …
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Airlines
Man Tried to Travel With Son Using Expired Passport, Because What Could Go Wrong?
by SharonKurhegby SharonKurhegSometimes I wish I could buy a sign that said, “LEAVE YOUR SENSE OF ENTITLEMENT AT THE DOOR.” And I bet there are plenty – and I mean PLENTY – …
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Funny Stuff
Caution! Writing A Complaint About A Hotel? You May Get A Reply Like This
by SharonKurhegby SharonKurhegAlthough TripAdvisor has its advantages and disadvantages, one “test,” if you will, is whether or not a representative from the establishment writes a reply to a review. If they do, …
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Ground Transportation (Bus, Lyft, Subway, Taxi, Train, Uber, etc.)
Seven Tips Of How To Be A Good Uber/Lyft Passenger
by joehegby joehegSharon and I are by no means expert passengers for ride-sharing services like Uber and Lyft, but we’ve been on enough rides where we know what makes us appealing passengers. …
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People always say that first impressions are important. For better or for worse, people make assumptions about you – both good and bad – based on that first impression. We’ve …
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When you go to a hotel that has a concierge desk, it can really be a crapshoot. You can wind up with an awful concierge who is obviously getting paid …
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Airlines
“Hack” For Free Airline Tickets Isn’t a Hack; It’s a Real Thing. Maybe.
by SharonKurhegby SharonKurhegThe term “hacking” has traveled, to quote the Beatles, the long and winding road. “Hackers” have been around since the 1950s and 1960s, when MIT students used the word as …