It’s been quite a while since our last visit to Las Vegas and even longer since we stayed at a hotel on the famous Las Vegas Strip. This year, I decided to visit The Mirage before it closed, so I began searching for hotels on the strip. Since I wouldn’t have a car, I wanted to stay at a hotel near the heart of the strip. When I discovered that Caesars Rewards was offering deeply discounted rooms for midweek stays, I saw it as an opportunity to stay at a hotel I wouldn’t normally consider due to the price. That’s how I ended up booking a two-night stay at Nobu Hotel at Caesars Palace.
Nobu Hotel
The Nobu Hotel Las Vegas is located in the Caesars Palace Casino Resort complex. It occupies its own tower, which contains only 182 rooms out of the over 3980 available throughout the six towers that make up Caesars Palace. It’s a strange fit, as you must walk through all of the Roman-themed casinos before entering the Japanese-themed hotel through a dedicated entrance.
Guests staying at Nobu don’t check in at the main desk; instead, they’re helped by hosts at two podiums inside the foyer. There’s nothing on the casino level, as guests have to take an elevator to the hotel lobby level, where there’s another customer service desk supposedly to handle overflow if downstairs is busy. I never saw it staffed during my stay.
A dedicated check-in area was a welcome start to my stay, as the regular check-in line was quite long when I arrived.
I booked a Deluxe room with a king-size bed, an entry-level room at Nobu. After taxes, my room rate was $70 per night, and with the $56 resort fee, I paid $127 per night. I can’t imagine ever staying at any Nobu Hotel for less.
Hotel Design
After checking in downstairs, I took the elevator to the 77th floor. No, the hotel isn’t that tall. The Nobu Tower is numbered starting at 72. So it goes Lobby (1st floor), Floor 72 (2nd floor). I was assigned room 7724. That means it’s on Floor 77, which is the 7th floor of the tower.
The hotel sets the tone as you step out of the elevator. I was instantly reminded of our visits to Japan. The hotel’s design was top-notch, with details like the carpeting designed to look like ripples in a fish pond.
Hotel Rooms
The Nobu Hotel opened in 2013, and many online reviews are from then. In 2021, the 8-year-old property underwent a multi-million dollar remodel of the guest rooms and public spaces. From what I can see, the color scheme has been significantly brightened up. The Deluxe room measures 350 square feet and feels quite large, even with a king-size bed.
Speaking of the bed, it’s one of the most comfortable hotel beds I’ve slept in. The Beautyrest® Caesars Bouvet Island Plush mattress is found in the upgraded suites of Caesars Palace Las Vegas, Nobu Hotels, and Caesars Atlantic City. This mattress, combined with high-quality linens, provides for a good night’s sleep.
I can’t say how comfortable this hotel room was. Many people who visit Las Vegas think of a room as somewhere to sleep between trips to the casino, buffet and shows. If that’s all you want, then you don’t need to stay at the Nobu Hotel. However, for guests like us who are looking for a quiet getaway from the frenetic pace, it’s a perfect oasis.
And I haven’t even shown you the bathroom. The entry area has a deep sink and plenty of light. In the mirror, you can see that the opposite side of the room has a vanity with plenty of space for your toiletries.
The walk-in shower had a large wall-mounted showerhead and a shower wand. The only negative is that it wasn’t a rainshower, but it was as close as they could get. I also liked the towel holder design, which was made of wood and matched the counters.
One of the only things about the room design that made me think I wasn’t in Japan was the lack of a Toto or similarly branded washlet on the toilet. Any Japanese hotel would have that in the bathroom.
Hotel Amenities
The hotel provides complimentary coffee and tea in the morning, including a Japanese hot water kettle.
Nobu guests have access to an exclusive fitness area, which includes Peloton bikes. It’s not large but since it’s only for the 182 rooms of Nobu, it was never crowded.
Since it’s part of Caesars Palace, Nobu guests can use the resort’s many pools.
Nobu also offers a daily cocktail hour with beer, wine and a limited mixed drink selection.
My One Complaint
I had a great time at Nobu Hotel. However, since it’s part of Caesars Palace, I found that issues weren’t addressed promptly, or in my case, not at all. This is a significant drawback for a luxury hotel.
After arriving in Las Vegas, I dropped my bags off and headed out to the casinos. I didn’t notice until getting back to my room later that evening that there was a problem with the window curtains.
It wasn’t a big deal. It was dark out, and I didn’t plan to sleep in the next morning because of the time change from the East Coast. When I left the room, I stopped by the podiums on the casino level and let the staff know of the problem. I told them I was going to brunch and then would be out for several hours. They took my room number and said someone would be by to make a repair.
When I returned to my room early in the evening, nothing had been repaired. I went back down to the casino level, spoke to another agent, and expressed my disappointment that no one had fixed my curtains. They looked up my room account and said that the work order had been entered and that someone would be by to inspect the problem. This was not exactly the answer I was looking for, so I headed back to the room. I freshened up and headed back out for dinner and to see a show.
On my way out, I checked again that someone would be repairing the curtains and they promised that someone would be by to reconnect them. Guess what wasn’t fixed when I got back to the room? I was fed up with the lack of urgency expressed by the hotel staff and decided to take matters into my own hands.
The hanger trick comes to the rescue once again. When I checked out the next morning, I left the curtains like this, hoping that someone would notice the problem before the next guest arrived.
I let the hotel know how no one fixed the curtains for the two days of my visit despite multiple guarantees that someone would look into it. I didn’t push the matter but I would think a luxury hotel would be embarrassed at its failure to provide excellent service and possibly offer some compensation.
Nope. Not even a “Sorry for the inconvenience.”
Not that I asked for anything. I wasn’t going to make a scene over curtains.
Final Thought
I had a great time at The Nobu Hotel at Caesars Palace. The hotel’s design is flawless; it’s so well done that you could easily mistake it for a building in Japan. However, one downside is that even though it’s a standalone hotel, it’s part of the Caesars complex. In Las Vegas, there are many luxury hotels, so a hotel really needs to stand out with its design, amenities, and services in order to impress guests.
During my stay, a small mistake led to a less-than-perfect experience, but considering the price I paid for my room, I can’t really complain. If I had paid the regular rate, which is several hundred dollars more, I would have been much more disappointed.
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