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What Is An Airline’s “Cute Fee”?

an airplane flying in the sky

As we all know, airlines have lots of fees.

In the United States, after you pay for your actual ticket, you may pay to choose your seat, check a bag, bring a carry-on bag onto the plane, etc. Technically, none of those fees are mandatory—you could sit wherever the airline puts you and just fly with a personal bag if you wanted (we won’t even get into the credit cards that pay for such fees or if you have status and simply don’t have to pay them).

U.S. taxes and fees

But then there are the fees and taxes that U.S. airlines make all of their customers pay. Depending on your flight, some of them may include (as taken from Delta Air Lines):

Carrier-imposed fees

In addition to airport fees and government taxes, airlines have their own fees, especially when the flight is paid for with points.

Other countries’ taxes and fees

Other countries (and sometimes other international airports) have their own taxes and fees.  A few examples include:

IndiGo’s Cute Fee

Not long ago, a passenger of IndiGo, a low-cost carrier from India, noticed something on his bill called a “Cute fee.” He had never heard of it before, and he brought up other questions about the transparency of such fees (similar to what the government is trying to fix with US-based airlines, as well), so he asked IndiGo on Twitter (X. Whatever.)

It all started when Shrayansh Singh, a frequent flyer, and a self-described advocate, posted a screenshot of his IndiGo ticket on the social media site, asking about this so-called “Cute Fee,” which appeared as a charge of  Rs 50 (0.012 in US dollars) on his plane ticket. Keeping the conversation light, he asked if the airline charged passengers for being “cute” or if it believed its planes were “cute.” He also expressed frustration over other fees such as the “User Development Fee” and “Aviation Security Fee.”

To their credit, IndiGo responded to Singh less than 10 minutes later. The Cute fee stands for

Common User Terminal Equipment

and is the amount charged for using metal detectors, escalators, and other airport equipment.

So we know what a Cute fee is now.

However, Singh followed up with more questions regarding taxes and fees and the fairness of charging for extras used by public utilities. These public utilities are supposed to be paid for by regular taxes, so why were people essentially being charged twice?

Other passengers chimed in too. Some agreed with Singh, while others sided with the airline.

“Airlines aren’t to blame here. The Cute Fee, User Development Fee, and Passenger Service Fee are all imposed by the Airport Authority to maintain the airports. Airlines are just collecting these fees on their behalf,” said one of the responders.

It was a very long conversation that, of course, other communities are having all around the world regarding charges imposed by airports and airlines and their lack of transparency in most of it.

But at least we know what a Cute Fee is now.

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