For a while now, Alaska and Hawaiian have technically been one company, but their loyalty programs continued to run separately. Members could move points back and forth between Mileage Plan and HawaiianMiles, but it always felt like a temporary arrangement. Now the wait is over: HawaiianMiles has been folded into Atmos Rewards, the new unified program that replaces both Mileage Plan and HawaiianMiles.
If you need a refresher on how Atmos Rewards works, there are already several excellent overviews out there:
- Frequent Miler: Complete Guide to Atmos Rewards
- MilesTalk: Atmos Rewards Deep Dive
- Alaska’s Official Announcement
At a high level, the new program keeps some of Alaska’s best features while expanding Hawaiian’s reach:
- Starting in 2026, Atmos members will be able to earn points and status points based on either flight distance, segments flown, OR amount spent.
- Alaska has stated that there are no plans to increase award chart prices.
- Expanded partner network with both Alaska and Hawaiian routes
So, what does this mean if you’re a member of either (or both) programs? The changes depend on which account you had before the switch.
Account Changes
- Alaska Mileage Plan members: Your account number and login information stay the same.
- HawaiianMiles members: You’ve been assigned a new Atmos Rewards number, though you can still log in with your old HawaiianMiles ID (for now).
- Members with both accounts: Your balances and accounts have been merged under your Alaska account credentials.
I had already merged my accounts earlier—though not without a few mistakes along the way (I wrote about that here). Thankfully, when I checked my Atmos Rewards account, my HawaiianMiles balance showed up correctly.
Housekeeping To-Do’s
When I logged in, I immediately checked my account details. A few things popped up that you should verify as well:
- Home address – Mine needed correcting.
- Known Traveler Number (KTN) – This one is big. My KTN was missing, which means no TSA PreCheck benefits until it’s fixed. Take a minute now to make sure yours is still attached.
Account Merge Glitches
For those who haven’t merged their accounts yet, Atmos offers a “Merge Accounts” link. However, when I clicked it, I got a dead page stating that the request was blocked.
On another occasion, Safari flagged the Atmos Rewards site as “not secure.” That kind of error can happen if a website’s certificate isn’t set up properly, but it doesn’t inspire much confidence.
Overall, the new site appears to be functioning properly for account balances and profile information, but there are still a few issues.
Final Thought
The Atmos Rewards rollout appears to be going smoothly so far, with account information transferring correctly. Still, it’s worth double-checking your details before your next flight to avoid surprises.
Has anyone tried making a booking through the new Atmos Rewards site yet? I’m especially curious about people who moved large balances of Membership Rewards into HawaiianMiles before the transfer option disappeared. Smooth sailing, or did you run into bumps?
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