Priority Pass Is Rolling Out a New “Priority Pass+” App — Here’s What’s Changing (And What Isn’t)

by joeheg

If you’ve opened the App Store recently and searched for Priority Pass, you may have noticed something new sitting right next to the familiar app you’ve been using for years.

It’s called Priority Pass+.

At first glance, it looks like a rebrand. New icon. Slightly slicker design. Bigger promises. But dig a little deeper, and it becomes clear this isn’t just a cosmetic update — it’s a slow, phased replacement of the existing Priority Pass app.

And if you rely on Priority Pass for lounge access, especially through a credit card, there are a few things you should know before tapping “Get.”

a woman sitting on a couch looking at her phone

What Is Priority Pass+?

Priority Pass+ is the new official app Priority Pass is rolling out to replace the current Priority Pass app.

According to the App Store description, the Priority Pass+ app is designed to:

  • Store your digital membership card for contactless entry
  • Track visit history and entitlements
  • Recommend lounges and experiences based on your travel plans
  • Manage multiple Priority Pass memberships in one place
  • Highlight non-lounge “experiences” like spas and sleep pods

In other words, it’s meant to be a more modern, centralized version of the app most of us already use.

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This Is Not a Mandatory Switch (Yet)

One important detail buried in the App Store listing:

“We’re rolling out the Priority Pass+ app step by step. We’ll notify you as soon as it’s your turn to make the switch.”

Translation: not everyone can use it yet, even if you download it.

For now:

  • The existing Priority Pass app still works
  • Your membership does not automatically migrate
  • You may be told to keep using the old app “for the experience you know and love”

This explains why you can currently see both apps in the App Store.

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The Biggest Change So Far: Email-Based Accounts

One of the most meaningful changes in Priority Pass+ isn’t cosmetic at all — it’s how you sign in.

Priority Pass is quietly phasing out usernames and passwords and moving to email-based accounts instead.

When setting up the Priority Pass+ app, you’re prompted to add an email address and told why:

“For a seamless sign-in experience, we’re phasing out username and password sign in. From now on you can use your email to sign in to the new Priority Pass app.”

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This is a big deal — and long overdue.

For years, Priority Pass logins have been a mess, especially for people who hold multiple credit cards with Priority Pass access. Moving to an email-based system strongly suggests Priority Pass is finally trying to unify accounts under a single identity, rather than forcing users to juggle logins.

Multiple Cards, One App — And Less Guesswork

Even more interesting: Priority Pass+ appears to be designed from the ground up to handle multiple memberships with a single login.

The active account is clearly labeled at the top of the screen. In one test, the app explicitly showed:

“JPMorgan Ritz Carlton Primary”

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That may sound minor — but it solves one of Priority Pass’s most persistent headaches. You no longer have to guess:

  • Which card’s rules apply
  • Whether guest access is included
  • Why one visit is treated differently than another

The app makes it obvious which Priority Pass account is linked to which credit card, right up front.

Real-World Test: Ritz Works, Amex Platinum Doesn’t (Yet)

Here’s where things get a little messy at the moment.

While setting up Priority Pass+:

  • A Ritz-Carlton Card–issued Priority Pass registered successfully
  • An American Express Platinum–issued Priority Pass did not

This looks like a backend migration is still in progress, which is why both apps are still available for download.

Not Ready for Prime Time (Yet)

As promising as Priority Pass+ looks, it’s clearly still a work in progress.

More importantly, it’s not even consistently showing all of the locations you’d expect. For example, at Orlando (MCO), the Priority Pass+ app only shows one of the Club MCO lounges, while the current Priority Pass app correctly shows both.

That’s the kind of basic accuracy issue that makes this feel more like a soft launch than a finished replacement.

Should You Download It Now?

For most people, there’s no reason to rush.

I’m keeping Priority Pass+ on my radar because the direction is interesting — especially the ability to manage multiple memberships and clearly see which card your account is tied to — but it’s not at the point where you need to drop everything and switch.

That said, if you have a card that does work (I know the Ritz-Carlton Priority Pass account registers successfully), you can download it and poke around the new interface.

The good news: it doesn’t lock you out of the old app, so there’s no real downside to testing it. If it’s glitchy or incomplete, you can just go back to the current Priority Pass app and carry on.

Final Thought

Priority Pass+ isn’t a revolution — but it is a signal.

Priority Pass appears to be fixing problems travelers have complained about for years, just very quietly and very gradually. If the app ultimately delivers consistent behavior across issuers—especially once all Priority Pass Select accounts have fully migrated — this could be the most practical improvement the program has made in a long time.

For now, though, it’s a preview — not a replacement.

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This post first appeared on Your Mileage May Vary

3 comments

Efjx January 29, 2026 - 12:45 pm

What’s interesting is I can’t access the old app anymore…. everytime i try to login into the old one, it shows me a screen to get the new app

Reply
Rich January 29, 2026 - 12:53 pm

I registered my Ritz card and it showed that I have access to Priotity Pass restaurants at SFO, which I don’t think is correct.

Reply
JRG January 29, 2026 - 2:11 pm

1 star ratings on this at the app store. Not going to download with such poor performance!

Reply

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