Why Hotels Ask For I.D. When You Check In

by SharonKurheg

Unless you’re at a hotel that charges hourly rates via cash only and expects payment upfront (you know the kind of place I’m talking about. NOT Marriotts, Hiltons, Hyatts, etc., and NOT paid with points), just about every hotel out there nowadays requests I.D. when you check-in.

a close-up of a man handing a credit card to a womanHere’s why that happens.

If you’re of a certain age, you may remember a time when hotels in the U.S. didn’t ask for your driver’s license, passport or other government-issued I.D. when you arrived at your overnight home away from home.

Like so many other things, 9/11 changed that. So has technology. The things some people (try to) do in present-day times, as opposed to a couple of decades ago, have also had a hand in these alterations.

Hotels in other countries have been requesting I.D. as standard practice for a long time, each for their own reason (although it’s usually based on security). But in the post-9/11 years, just about all U.S. hotels joined the rest of the world and started requiring hotel guests to show I.D. when they check in to a hotel (there are actually no federal laws and very few state/city/county laws that say this must be done; it’s just policy, in the name of taking precautions).

PDL

Once they have that information, here’s what they (can) do with it:

  • Pass the information on to the federal or local government, upon request, if they are looking for someone in particular…a kidnapper, human trafficker, prison escapee and other people who might be considered immediate threats.
  • If you’re staying at a hotel overseas, it’s a way for the government you’re visiting to keep track of their foreign visitors.
  • It helps prevent fraud and identity misuse.
  • It ensures age verification of whoever is renting the room (some hotels [or hotel chains] have a policy of not renting to someone under a specific age).
  • If specific hotel guests damage their room (trashing it, smoking in it, etc.), the hotel knows who they are so they can try to get compensation, as needed, beyond a deposit for incidentals. This also ensures said guests are not allowed to rent rooms from that hotel/chain anymore if deemed necessary.
  • It’s a good business practice to know who is staying on your property and is a precaution if anything unexpected happens (same as when a plane or ship has a passenger manifest). That could be as simple as finding out who owns the car in the parking lot that was just hit by another driver, or as tragic as a fire at the hotel and needing to I.D. bodies. Even if the victim wasn’t actually staying at the hotel – maybe it was someone visiting a guest – the names of the guests themselves might offer a clue for identification.
  • Unfortunately, they can also sell your info.

All of the above are so serious (and some are even kinda ominous)! On the more pleasant side, there’s this:

  • If you do repeat business with the same hotel chain, the hotel may want to recognize you for that and give you upgrades and other perks to thank you for your patronage. You points and miles gurus know what I’m talking about ;-).

And that’s really about it. Back in the immediate post-9/11 days, people seemed to be more questioning of having to show I.D. when they checked into a hotel. But nowadays, assuming you have nothing to hide, most people accept that showing your ID at a hotel is really more for safety and protection than anything else.

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This post first appeared on Your Mileage May Vary

4 comments

BeantownFlyer February 10, 2024 - 6:24 pm

Checking ID prevents a guest from using the elite status of a friend/relative and receiving perks (upgrades, free breakfast, etc.) to which they are not entitled.

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GUWonder February 11, 2024 - 2:07 am

In the past three weeks, I’ve checked into hotels in three Schengen countries without showing any photo ID at check-in. This across properties in two major brand hotel chains, one being Hyatt. And that’s with checking in at the front desk personnel.

As we will see a rise in self-check-in at hotels that want to pay for fewer employee labor hours handling check-in AND misuse of photo ID captured — at least initially — by hotels/hotel staff, some of the hotels may change course from demanding that front desk personnel get a chance to check out customer photo ID before check-in when payment means are already on file along with other means of confirming a customer’s details. Keeping in mind all the surveillance camera stuff that is around nowadays and image database searches for FRT matches, and hotels really should have less “need” for customer photo ID.

We should keep the following history in mind. For well over a thousand years when travelers have been staying at commercial hotels/inns or their equivalent, it had been done without customer photo ID demands. And those were far more dangerous times than nowadays.

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dee February 11, 2024 - 1:15 pm

When out of the country-at check-in they want your Passport and they copy or scan it into their system and “alert” the police?? It is very concerning to have to do this and know copies of our Passports are floating around the world.. They will not tell you if it is deleted after check-out!

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GUWonder February 11, 2024 - 4:19 pm

Yes, in some countries the passports of foreign guests are scanned/copied by the hotel and the guest info made available to host jurisdiction law enforcement even in the absence of individualized suspicion of a crime. In other countries/jurisdictions, the hotels just do much the same not because of a legal requirement thrust upon the hotel but because of hotel policy for hotel operational reasons ranging from hotel asset protection to revenue collection to limiting guest room (or even hotel lobby/hotel room floor) access to kissing up to some party or another.

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