I Got Punk’d By American Express

by joeheg

I’m not a big fan of practical jokes. I never understood the appeal of making someone go through a hard time just so you and your friends could get a good laugh. I’m slightly more tolerant of April Fool’s jokes when they’re clever, like many of these travel-related ones.

I was just the victim of such a joke from American Express. Actually, it wasn’t a joke, just an honest mistake but for a while, I thought I had totally missed out on one of the biggest deals of 2020.

It all started with an E-mail.

There’s still time to get up to $50 back

Go on AMEX; you have my attention. What $50 have I left on the table?

a screenshot of a card

How did I miss a new AMEX Shop Small offer? Did they relaunch it for the holidays and I just missed it. As I read on, it got even better.

a blue and white card

What????? AMEX is letting me register multiple cards for the same offer? This was too good to be true!!

I had a long day at work today and it turns out this was all a dream. Or at least an honest mistake by AMEX.

a white email with black text

If I had looked at the fine print, I might have suspected this offer wasn’t supposed to be for me.

a close up of a sign

So if you live in New Zealand and have an AMEX card, be sure to take advantage of this Shop Small offer to support your local businesses.

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This post first appeared on Your Mileage May Vary

4 comments

Island Miler December 19, 2020 - 5:10 pm

Amex seems to be having a lot of marketing mistakes these days. And, I must say, they’re not handling the Hilton Aspire debacle well at all.

Reply
AlohaDaveKennedy December 19, 2020 - 8:49 pm

Perhaps AMEX has squandered too many resources on their RAT trying to alienate customers and too little resources on their marketing and customer service to attract and retain customers?

Reply
Carlos Cloudman December 24, 2020 - 9:21 am

AMEX simply ISN’T what is used to be. And not for the better!

Reply
BK 1K December 24, 2020 - 4:52 pm

They ran a similar offer over the summer in the US. Don’t know how, but I was selected for it (with the lowly Everyday card, too!). Was sure to take advantage as much as I could…

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