Airlines

Airlines get a bad rap. People are always complaining about flights being canceled or gate agents saying their carry-on bags are too big (ummm, more than once!), or that there’s …

We’ve written about complaint letters in the past: The complaining business class passenger who got what was coming to him The hotel owner who reamed a guest for their complaint …

When you live in the United States, it becomes something of a way of life that on Christmas Day, some things are open and some are closed. After all, the …

I am 100% a rule follower and someone who respects authority. But even I’m scratching my head to see how little it seemed to take for American Airlines to put …

Most US airlines offer economy passengers the option to pay extra for a more comfortable flight experience. Airlines refer to these “special” seats by various names, but the concept is …

Any time an airline sets a Guinness World Record, it’s kind of a big deal. And there have been several of these “big deals” over the years: The largest airline …

We’ve said it before and we’ll say it again. Flight attendants have a tough job. The most important part of their training is safety, but that doesn’t stop some passengers …

Whether you’ve been flying for 45 minutes or 4.5 hours, it invariably happens…the plane lands and at least one person claps. What’s up with that? I mean, can the pilot …

Call me a Pollyanna, but I’ve always held the belief that most adults, deep down inside, are decent people. Granted, some are probably “great” people while others are just “good” …

When you hear stories about gate agents, let’s face it; they’re usually not good ones. They’re usually more along the lines of gate agents telling passengers their carry-on bag is …