Air Travel

Flight attendants say some methods are appreciated—and others are a fast way to irritate the crew. The primary responsibility of a flight attendant is passenger safety. While customer service is …

A calm, direct response to seat-spreading turned an awkward flight moment into an instant lesson in personal space. Flying economy—or even premium economy—means living within tight physical boundaries. With seats …

When travel bloggers score ultra-luxury first class seats, it’s usually thanks to points and miles. Matthew from Live and Let’s Fly wrote about his experience on such a flight a …

A flight attendant’s blunt announcement over the PA system is drawing attention for how directly it addressed passengers ignoring basic safety rules during taxi. Some found it harsh. Others thought …

Following its latest earnings report, passengers and American Airlines employees say ongoing customer service issues, leadership problems, and operational failures are hurting the airline’s ability to compete with its rivals. …

Most people, when on a plane, tend to err on the side of “doing the right thing.” They use their inside voice, they try to keep to themselves, they don’t …

When Southwest officially began its system of assigned seating a week ago today, there were a lot of cheers – and a lot of hand-wringing. People either loved or hated …

We’ve all encountered rude travelers. I don’t even mean the ones who start fistfights over seating or who yell at gate agents. I mean the ones who do the little …

For many travelers departing from the United States, choosing a foreign carrier over a domestic airline isn’t just about getting from point A to point B. It’s about the experience—an …

There are two kinds of people on planes: the ones who treat the seatback screen like a movie theater… and the ones who treat it like a dashboard. I’m firmly …