airline policy

Airlines are strict about carry-on sizes. But what happens if the sizer at the airport is actually smaller than what the airline says is allowed? As airlines began charging for …

The airline says it’s refining its new boarding system after passengers reported issues with overhead bin space, family seating, and boarding flow. Southwest Airlines’ new boarding system, introduced in January, …

When an airline makes a change that they know passengers won’t like, they tend to do it quietly and hope that no one will notice (Spoilers: they always notice). But …

Turbulence (or, as it’s been called by some airlines, “rough air”) has become more of an issue in recent years, resulting in more injuries: 4 people injured as ‘severe turbulence’ …