Airlines Southwest Admits Its New Boarding System Isn’t Working — and Says These Fixes Are Coming by SharonKurheg February 13, 2026 by SharonKurheg February 13, 2026 After weeks of passenger complaints, Southwest says it’s adjusting its new boarding and seating process to reduce confusion and delays, confirming to CBS News that early fixes are already being … 0 FacebookTwitterPinterestEmail