Airlines

We plan for late flights as if it were the default setting in air travel. Not because we’re pessimists, but because experience teaches you to expect it. Airlines build in …

Following its latest earnings report, passengers and American Airlines employees say ongoing customer service issues, leadership problems, and operational failures are hurting the airline’s ability to compete with its rivals. …

If you stay at enough hotels – especially ones that are near (or even relatively near) an airport, this may be a familiar scene. Or maybe it’s even happened to …

Most people view flying as a means to get from Point A to Point B. Others view it as a chance for some bow-chicky-bow-bow (like this couple who was videotaped …

If you’ve ever been sitting or standing near an airport gate before a flight, there’s a chance that you’ve heard a printer that’s spewing out seemingly infinite amounts of paper. …

One of the frustrations one might have with airlines is that you’re not allowed to change the name on a plane ticket. It doesn’t matter if it turns out you …

Airlines are always laser-focused on two things: how to make more money, and how to save more money Ideally, at the same time, because capitalism never sleeps, and neither does …

When they’re put in charge of a few hundred passengers, flight attendants wind up getting a lot of questions. And because their “audience” is different from flight to flight, they …

Toilets (a.k.a. “lavatories,” or “lavs” for short) on planes are nothing like toilets on land. Well, except for why they’re there (cuz when you gotta go, you gotta go) and …

We’ve all encountered rude travelers. I don’t even mean the ones who start fistfights over seating or who yell at gate agents. I mean the ones who do the little …