American Airlines

For many military families, those final moments before deployment are ones they remember forever. Which is why one mother says she was devastated when her family was reportedly denied gate …

One passenger’s story raises questions about how easily you can end up on an airline’s no-fly list. I am 100% a rule follower and someone who respects authority. But even …

Everyone has their own idea of what makes an airline “the best.” For some, it’s all about price. For others, it’s the onboard experience, the route network, or simply how …

Most travelers dread hearing their flight is oversold. But for one passenger, it turned into a free staycation — and thousands of dollars in flight vouchers. Most of us know …

Bulkhead seats are one of those airplane seating options that sound simple in theory but can be surprisingly inconsistent in real life. In general, the first row of a cabin …

Interline baggage agreements are arrangements between airlines that allow checked bags to be transferred from one flight to another, even when you’re flying on more than one carrier. In the …

While most U.S. airlines only give you a 24-hour “risk-free cancellation,” American Airlines still offers a true fare hold — and in practice, it often lasts a bit longer than …

For months, the Barclays-to-Citi American Airlines transition has been one of those slow-motion stories where everyone knew what was coming… but nobody could say exactly how it would land. Now …

Following its latest earnings report, passengers and American Airlines employees say ongoing customer service issues, leadership problems, and operational failures are hurting the airline’s ability to compete with its rivals. …

When people imbibe too much alcohol, their personality tends to change. Some people become silly. Others are more threatening. Still others may become more melancholy. And it’s not just drunk …