baggage policy

Sometimes an airline will make a big change, such as Southwest’s announcement last week. Sometimes the change is small but can potentially impact passengers in big ways. Such is the …

When people are getting ready to fly and plan to bring carry-on luggage with them, they usually keep a few things in their heads: How many inches their carry-on bag …

It seems like whenever you’re flying and wind up having a dispute with an airline employee, there’s a fine line between making your point and getting your butt kicked off …