Cancellations

Flights don’t always go as planned. A single storm, crew delay, or equipment issue can cascade across the entire airline network, stranding thousands of travelers in unexpected places. When that …

I have an upcoming stay at a Hyatt property and am completely confused by their “deposit” policy. I understand some hotels require a deposit upon booking, even if you make …

Southwest Airlines has been in a downward spiral since the huge amounts of snow, wind, ice and bitter cold covered the majority of the continental U.S. in the days before …

If there’s been one consistent theme in the travel industry this year, it’s flights that have been delayed or outright canceled. Reasons run the gamut from weather to short staffing …

Typically, our travels are pretty straightforward. We fly from home to where we want to go, and back home again. For one particular trip that happened a couple of years …

Flashback to September 2020. I was sitting in this same chair, looking at a similar computer, and canceling our flights to Japan. It’s September 2021 and once again I had …

Psychologists say that people often get more satisfaction from planning and dreaming about a trip than from the trip itself. That’s because we spend way more time planning a trip …

When the coronavirus pandemic took hold in the US, major hotel chains responded by changing their cancellation policies. For starters, they allowed people to cancel reservations even if they booked …

Delta Air Lines made news when they removed all fees when changing or canceling SkyMiles award tickets. This eliminates the $150 fee that Delta was charging all but its highest …

It was in June of 2018 that we decided that we would no longer fly on a United plane. There were just too many things wrong with the airline that …