Customer Complaints

Buc-ee’s has one of the most loyal fan bases in the travel world — which makes what happened next a little surprising. If you’ve read our blog for a while, …

Although TripAdvisor has its advantages and disadvantages, one “test,” if you will, is whether or not a representative from the establishment writes a reply to a review. If they do, …

It’s not as if there aren’t entitled people in the world. I mean, I know there are. We’ve written about them: The complaining business class passenger who got exactly what …