Southwest Airlines debuted its new interior cabin design not long ago. Planned to be available on its new aircraft deliveries beginning in 2025, the airline showed off its new seats …
Tag:
customer experience
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When booking an airline ticket, you’ll have to choose between several airlines. How do you decide? Maybe you always fly with one airline because you have status with them, or …
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Rental Cars
The Hassle of Picking a Rental Car: Understanding Car Rental Policies for Choosing a Car
by joehegby joehegI remember when I first became a National Car Rental Emerald Club member. That status gave me the privilege of booking a midsize car and being able to rent any …
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When I wrote about the two conflicting words that lead to poor customer service, I had no idea it would touch such a nerve. The comment I received the most …