Airlines Their Upgraded Seat Was Missing A Back Cushion. Then United Stepped In. by SharonKurheg July 21, 2026 by SharonKurheg July 21, 2026 Scoring a last-minute upgrade is usually a great way to start a flight—especially when you’re headed on a long-haul route. So imagine the surprise of one United passenger whose upgraded … 0 FacebookTwitterPinterestEmail