Frequent flyers

Following its latest earnings report, passengers and American Airlines employees say ongoing customer service issues, leadership problems, and operational failures are hurting the airline’s ability to compete with its rivals. …

When you go to an airport lounge, you typically expect to have a pleasant experience. Ideally, you expect to see a nice choice of seating, food and drink options and …

In just about any airport in the world, you’re going to come across it. You’re rolling your luggage across the airport floor with no issue, and suddenly, BOOM! You have …

When Delta held Investor Day on November 20, 2024, President Glen Hauenstein teased something that sounded simple on the surface: a new tiered “bundle” system. He even framed it like …

When going through the TSA security area, the goal is to get through as quickly as possible. For frequent flyers, doing everything to get you through quickly eventually becomes like …

With Christmas quickly approaching, you may have missed the chance to buy the perfect gift for your loved ones. However, if you’re part of a Secret Santa (or you just …

When you first step into an airport lounge, it feels like a whole new world. Free snacks and drinks? Wi-Fi that doesn’t cut out? Comfy chairs with plugs for all …

One of the most pressworthy things about the last government shutdown wasn’t some obscure agency slowing down paperwork. It was travel. Specifically, air travel — the kind of thing millions …

Airport hotels have their place. They’re certainly convenient for those who want somewhere to sleep in between flights that are a day apart. Some airport hotels, such as the TWA …

Not that long ago, in-flight Wi-Fi was a “nice if you can get it” perk—generally slow and overpriced, and not something you could rely on working at all. Things have …