guest experience

We’ve stayed with just about every major hotel brand. I’ve mentioned before how IHG points have worked surprisingly well for us, and we’ve really come around on Hyatt. It turns …

The aftermath of the story about three friends who took over the front desk of a Nashville, TN hotel last year, after the staff essentially vanished, was very good news! …

There are an endless number of things that will never go back to the way they were. To be honest, some of that is good news, and some of it …