hotel loyalty

I used to think it was nearly impossible to make a *bad* Hyatt redemption. After all, I’ve routinely gotten 2 to 4 cents per point—like the time we booked a …

You know that bittersweet moment when the hotel knocks on your door at 11 a.m. and politely reminds you, “It’s checkout time”? Whether you just want to sleep off a …

It took a while, but I think I’m starting to fall for Hyatt. Not too long ago, I didn’t think we’d ever stay at their hotels. It just wasn’t on …

There are some people who are blessed with names that are easy and obvious to pronounce. Kim Smith. John Lee. Ronald McDonald. And then you have the rest of us. …

When my wife, Sharon, married me, I’m not sure she realized she’d also be joining the travel hacking game as Player Two. Not only could she apply for all the …

We’ve been trying to stay at more Hyatt properties lately, and thanks to that, I hit a fun milestone: I earned my first Hyatt Brand Explorer award—a free night at …

I’ve been following the miles and points world for close to two decades. When it comes to hotel loyalty programs, one of the biggest gripes is how hotels exploit their …

If you’re a frequent guest at InterContinental Hotels, you might have wondered whether InterContinental Ambassador status is worth the $225 fee (or 45,000 IHG points). What do you actually get …

When it comes to travel, many of us stick to certain brands for hotels, airlines, or car rentals. But there’s a key difference between loyalty and preference. Understanding this can …

As we approach the end of the year, many people are reviewing their hotel stays and checking to see if they’ve achieved the desired status level with their award program. …