hotel management

Any hotel manager will tell you that theft happens all the time. In fact, it happens enough where surveys have been done to determine the items most often stolen from …

A hotel guest got locked out of their room. What they found at the front desk wasn’t an employee—it was a scathing resignation letter taped to the counter. Although it’s …

You’ve arrived at your hotel. It’s check-in time and there’s a line at the front desk. You’re behind someone who got a room on the 3rd floor, overlooking the dumpster. …

Although TripAdvisor has its advantages and disadvantages, one “test,” if you will, is whether or not a representative from the establishment writes a reply to a review. If they do, …

People steal things from hotels all the time. Towels. Full rolls of toilet paper. Toiletries (even those big mounted-to-the-walls ones – they pump all the liquid into their own container). …