hotel rooms

A hotel guest returned from work to find her belongings packed up and her room changed—without warning. The only notice she got was a voicemail from the front desk. The …

With mobile apps handling everything from check-in to room keys, in-room phones feel outdated—but U.S. hotels keep them for safety, legal, and operational reasons. It’s the 21st century and people’s …

We’ve all been to that hotel that offered something that wasn’t quiiiiiite like what they advertised. That’s where review sites such as Oyster come into play (although Oyster isn’t as …

Save for that one fancy-schmancy resort with a 7-star rating, hotels are generally graded on a five-star rating system. Granted, the rating systems aren’t consistent worldwide. (A project called “World …

Hotels spend a ton of time and money trying to figure out what their guests want the most. They send surveys asking how your stay was and have you rate …

Many hotels have a wide piece of thick fabric or cloth at the end of the bed. You’ve probably seen them a bajillion times but toss them off in the …

For years, travelers have joked that European hotel rooms are so small you can touch every wall without even getting out of bed. In London, Paris or Munich, it’s just …

When you’re booking a hotel room, most people have certain things in mind. After determining what brand and price works best, most people pay the most attention to the actual …

Hotel designers have a tough job. Either you’re trying to make a cookie-cutter hotel room seem interesting and inviting, or you have to shoehorn a design into a hotel that …

Turning on the lights in a hotel room shouldn’t feel like solving a puzzle. Yet somehow it always does. You flip the switch by the door and—nothing. Well, not nothing, …