Hotels

A hotel guest returned from work to find her belongings packed up and her room changed—without warning. The only notice she got was a voicemail from the front desk. The …

Most hotel reservations never require a phone call—but a few specific requests are still best handled by speaking to someone directly. While most hotel reservations can be handled entirely online, …

With mobile apps handling everything from check-in to room keys, in-room phones feel outdated—but U.S. hotels keep them for safety, legal, and operational reasons. It’s the 21st century and people’s …

When you stay at hotels once or twice a year, if that, you’re typically happy with everything you get. A coffeemaker in the room! A lighted magnifying mirror! And OMG, …

If you stay at enough hotels – especially ones that are near (or even relatively near) an airport, this may be a familiar scene. Or maybe it’s even happened to …

We’ve all been to that hotel that offered something that wasn’t quiiiiiite like what they advertised. That’s where review sites such as Oyster come into play (although Oyster isn’t as …

Save for that one fancy-schmancy resort with a 7-star rating, hotels are generally graded on a five-star rating system. Granted, the rating systems aren’t consistent worldwide. (A project called “World …

If you’ve stayed at a “nicer” hotel (figure 4 stars or more), you may have gone back to your room after dinner and found that your bed had been turned …

You probably saw the articles recently about the lawsuit a family filed against Delta and KLM, claiming their international flight from Atlanta to Amsterdam was infested with bed bugs. Bed …

We’ve all been there — standing in a hotel room wondering who, exactly, designed this space and whether they’ve ever stayed in a hotel themselves. Because sometimes the rooms make …