Airlines know several ways to board passengers much faster. But using those methods could cost them billions. Waiting to board a plane for a U.S. domestic flight is a test …
overhead bin space
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Airlines
What Flight Attendants Can See About You During a Flight — Thanks to Their Work Phones
by SharonKurhegby SharonKurhegA viral complaint about a flight attendant “using her phone” raised a bigger question: what are those airline-issued devices actually used for onboard? A couple of years ago, a passenger …
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Airlines
Southwest Admits Its New Boarding System Isn’t Working — and Says These Fixes Are Coming
by SharonKurhegby SharonKurhegAfter weeks of passenger complaints, Southwest says it’s adjusting its new boarding and seating process to reduce confusion and delays, confirming to CBS News that early fixes are already being …
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Airlines
Southwest’s New Boarding System Debuted — It Didn’t Go Well
by SharonKurhegby SharonKurhegAfter months of announcements followed by weeks of reminders, Southwest Airlines’ new seating program finally went into effect yesterday. The airline had utilized a “quirky but effective” system of open …
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A while ago, one of our friends reached out to us with a travel-related question. He’s not a frequent traveler and was headed out of town for a quick weekend. …
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Airlines
What Are Delta’s “Preferred” Seats & Should You Pay Extra to Sit There?
by joehegby joehegOnce upon a time, Sharon and I were flying on Delta on an MD-88 (a now-retired aircraft that Delta phased out in 2020). I didn’t mind that plane for shorter …