passenger rights

It seems like whenever you’re flying and wind up having a dispute with an airline employee, there’s a fine line between making your point and getting your butt kicked off…

When I was on my most recent Virgin Voyages cruise, our itinerary got switched around. It was originally supposed to be a sea day, followed by the Dominican Republic, another…

Ever felt stranded by an airline with no explanation or recourse? You’re not alone. While you might expect your ticket to guarantee a smooth trip from Point A to Point…

I am 100% a rule follower and someone who respects authority. But even I’m scratching my head to see how little it seemed to take for American Airlines to put…

If you’re old enough to remember it, you know that 9/11 changed everything about the way we fly. Security was there, but it was pretty lax. Airports frequently outsourced the…

Are you tired of the extra fees that airlines charge for seat assignments? Airlines have increasingly turned to seat assignment fees to boost their revenue. Passengers must understand their rights…

If you’re at an airport, more often than not, you have one of two goals. You either want to get on that plane and get to where you’re going, or…

A couple of weeks ago, the Biden-Harris Administration announced that the U.S. Department of Transportation (DOT) had issued a final rule requiring airlines to promptly provide passengers with automatic cash…

After the Biden administration recently issued a final rule that would require airlines to automatically issue refunds to passengers whose flights are delayed or canceled, Ted Cruz and 3 other…