refunds

A couple of weeks ago, the Biden-Harris Administration announced that the U.S. Department of Transportation (DOT) had issued a final rule requiring airlines to promptly provide passengers with automatic cash…

Airbnb has recently announced they plan to update their cancellation policy and we have to say this is a fair, pro-guest change. They’ve updated its Extenuating Circumstances Policy, including renaming…

A while back we wrote a post that highlighted the overall layout of U.S. airlines’ policies and procedures for people of size. It seemed fine at the time, but we…

Southwest dug itself a huge hole over the holiday season. That’s when, from Christmas Eve onward, they wound up delaying and canceling thousands upon thousands of flights over the course…

Airfare prices are sky high (see what I did there?). If you’re making travel plans for the spring or summer, expect to pay more for the same ticket than you…

In order to use the $300 annual travel credit from the Capital One Venture X card, you need to book the travel through their portal. We needed a one-night stay…

When the coronavirus pandemic started to get bad back in March, airlines were scrambling to adjust to the new environment. Since Southwest Airlines had a very liberal change and cancellation…

Since I don’t have any status with Southwest, I wasn’t worried about how they were going to treat their A-List members or the future of the beloved Companion Pass. As…