travel behavior

When people check into a hotel, you’d think everybody is equal. After all, whether you’re staying in a standard room or the presidential suite, everyone has to stop at the …

Good intentions don’t always translate to good behavior—especially on a plane. Call me a Pollyanna, but I’ve always held the belief that most adults, deep down inside, are decent people. …

A new survey asked hotel staff what guests steal most often from hotel rooms. Some of the results aren’t surprising — but a few might be. In 2019, Wellness Heaven, …

If you’ve ever been on a cruise, at a resort, or even at a hotel, you know what it’s like. You get to the pool, beach, wherever, at a “comfortable” …

We know how much politics has divided our country over the past few years, but did you know that conservative, liberal and independent voters even tend to travel and vacation …

It’s probably just human nature, but there’s something comforting about people with a vast sense of entitlement who get their comeuppance. We’ve written about such situations in the travel world …

When I wrote about the two conflicting words that lead to poor customer service, I had no idea it would touch such a nerve. The comment I received the most …

As so many people have said in recent years, flying is generally not a pleasant experience for Chris Q. Public nowadays. Airlines have figured out how to get every penny …

The FAA just showed its hand: it’s taking the path of least resistance. And if they think their new rule will actually be helpful, they’ve got another thing coming. In …

There are few people who have truly nice things to say about the TSA. Of course, you’ve got the extremists who say TSA is security theater, TSA officers get their …