JetBlue and Goldman Sachs Offer A New Payment Option, But Who Is It For?

by joeheg

We have a contender for the strangest new product launch amid a global pandemic. Back in August, JetBlue announced that they were partnering with Goldman Sachs to offer a new payment option. After reading more about it, I’m bewildered about who would use this new form of payment. I’m even more confused about why and how Goldman Sachs is getting into this market.

JetBlue and Marcus by Goldman Sachs® Announce Broader Availability of MarcusPay™ – An Option for Customers to Pay Over Time

When buying a travel package or flights costing between $750 to $10,000 from JetBlue, you are given a choice to finance your purchase through MarcusPay, a personal financing loan branch of Goldman Sachs.

It’s a fact that Goldman is trying to expand its offerings in the personal finance arena, starting with the Apple Card that launched last year. While that was the financial powerhouse’s first credit card, MarcusPay appears to be a short-term financing option. It reminds me of when banks offer to consolidate your debt into a single loan. That’s precisely the business that Marcus is going for. That’s not the clientele I usually associate with Goldman Sachs.

The interest rate for a loan from MarcusPay ranges from 10.99% for those with excellent credit to 25.99% (ouch). The loan duration can be either 12 or 18 months.  I don’t know how you feel about this, but to me this looks like the practices of a predatory lender. If you have good credit, you more than likely have a credit card with an interest rate of less than 25.99%. Even if you need to finance your vacation, paying that rate for a 12-months loan seems excessive.

Only the customers who are not able to get credit from any other source would be willing to pay those rates. Is that the financial bracket that you think of when you hear Goldman Sachs? I didn’t think so.

Every time I think about this new financing option, I shake my head. It’s not something I’d usually associate with JetBlue and not the type of financial instrument to come from Goldman Sachs.

Is there a market for this? I guess they both think there is. With so many people in financial hardship right now because of COVID-19, is this the time to start offering vacation packages with 25% interest? I’m glad I’m not the one running a bank or an airline right now so I don’t have to make these decisions.

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This post first appeared on Your Mileage May Vary



Ryan September 14, 2020 - 4:47 pm

You would have to be dumber than the dumbest rock to finance a vacation, especially paying interest! America cannot be this bad at saving money. You go on vacation with cash, not credit. Of course pay with credit but pay it off immediately.

Quo Vadis? September 14, 2020 - 4:50 pm

Agreed, this financial product offering makes no sense. Seems as if an executive at GS was obligated to introduce some/any kind of new product in order to make his/her bonus for the year, and then reached into a grab bag and pulled this one out.

I could (maybe) see where Goldman and JetBlue offer no-interest financing on travel purchases for 3-6 months to those with good credit, in the hopes that it will stimulate demand. MarcusPay sounds like a dud, but who knows, maybe GS will make a mint on this (everything is strange in 2020).


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