SharonKurheg

In late 2021, President Joe Biden signed an executive order regarding Transforming Federal Customer Experience and Service Delivery to Rebuild Trust in Government (Note: link no longer works. It did …

You probably saw the articles recently about the lawsuit a family filed against Delta and KLM, claiming their international flight from Atlanta to Amsterdam was infested with bed bugs. Bed …

When Virgin Voyages came on the scene in 2021, they were nothing like anything else the cruise industry had encountered before: Tips were included Wi-Fi was included There was no …

Depending on the airport, time of day, time of year, and, of course, whether or not you have TSA PreCheck, your visit to the TSA security checkpoint can be as …

You’re undoubtedly aware of the FAA temporarily closing off airspace over the Caribbean the past few days, in the wake of the U.S. military operation that led to the capture …

Autism, also known as autism spectrum disorder (ASD), is a condition mainly characterized by differences or difficulties in social communication and interaction. It can also include a need or a …

Every so often, airlines “update” their rules. If the change can be spun as a win for passengers—even marginally—they’ll trumpet it like it’s the invention of flight itself. Southwest provided …

Many airlines seem to have something that no (or few) other airlines do or offer. KLM’s Delft houses are a good example of that. Or until recently, Southwest Airlines had …

When it comes to the joys of staying in a hotel with paper-thin walls and neighbors who apparently believe volume limits are a personal attack, I thought I’d heard it …

WARNING: If you’re serious about your Walt Disney World fandom and can’t appreciate some dark humor when the Magic Kingdom is the topic, then by all means, PLEASE skip this …