Airlines

When Southwest moved to assigned seating, one problem was almost guaranteed to show up sooner or later: what happens when a passenger pays extra for a “window” seat…and there isn’t …

Exit row seats are already confusing enough for some travelers. You have to be willing to help in an emergency, physically capable of opening the door, able to hear and …

Airports have become one of the last places where being rich, famous or powerful doesn’t always get people special treatment. At least not when TSA agents, gate agents or flight …

For many military families, those final moments before deployment are ones they remember forever. Which is why one mother says she was devastated when her family was reportedly denied gate …

Keeping your carry-on far from your seat can create more problems than just a difficult exit from the plane. We’ve all seen people do it. They have a seat far …

I tend to plan obsessively before our trips. Sharon, my wife, will confirm this in 3… 2… 1. (Sharon here. OMG, does he plan obsessively before our trips….!) But when …

Most travelers glance at their boarding pass long enough to find their gate, seat assignment and boarding group. But airlines pack a surprising amount of information into all those random-looking …

Whether you want to switch seats or someone asks to swap with you, there’s a right way — and a very wrong way — to handle it. It’s getting harder …

I’m used to seeing flights get more expensive as departure gets closer. This time, the opposite happened. I’m usually better about booking our summer flights earlier than this, but work …

Most flight attendants are incredibly professional, even when dealing with difficult passengers. But apparently, many of them also have a LOT of thoughts they’d love to say out loud someday. …