Airlines

Airlines are constantly trying to differentiate themselves from the competition. One way they try to stand out is by “branding” each service category with a name specific to the airline. …

I’m going to start at the beginning, which, as I’ve heard, is a very good place to start. I’d been planning my wife Sharon’s milestone birthday trip for months. And …

Airlines tweak their boarding processes all the time. But JetBlue’s latest changes quietly shift who boards first, how groups are called, and even when passengers can be denied boarding. Every …

We recently learned that just because an airline can through-check your bags on separate tickets doesn’t mean the process will be automatic. Earlier this year, I wrote about how interline …

Frontier’s “all-you-can-fly” pass sounded like a dream when it launched. But for many travelers who bought it, the reality has been…a lot more complicated. Now that Spirit Airlines is gone …

From petty revenge to things you’d rather not know, flight attendants shared some surprising truths. Nearly every profession has its share of people who are, shall we say, not angels. …

United offers several categories of seats on its planes, but it’s not always clear what you’re actually getting. The names can be vague, and the differences aren’t always obvious at …

One passenger’s complaint about an in-flight meal turned into what might be the funniest airline letter ever. We’ve written about complaint letters in the past: The complaining business class passenger …

Delta SkyMiles may be one of the most frustrating airline currencies out there, but that doesn’t mean it’s useless. Delta has spent years building a loyalty program that frequent flyers …

One passenger’s story raises questions about how easily you can end up on an airline’s no-fly list. I am 100% a rule follower and someone who respects authority. But even …