Airline Boarding

The airline says it’s refining its new boarding system after passengers reported issues with overhead bin space, family seating, and boarding flow. Southwest Airlines’ new boarding system, introduced in January, …

Flying first class comes with real perks, but it doesn’t magically eliminate airport crowds, security lines, or bad weather—and confusing those expectations is where some coverage goes wrong. My husband …

A viral complaint about a flight attendant “using her phone” raised a bigger question: what are those airline-issued devices actually used for onboard? A couple of years ago, a passenger …

After months of announcements followed by weeks of reminders, Southwest Airlines’ new seating program finally went into effect yesterday. The airline had utilized a “quirky but effective” system of open …

Southwest Airlines used to be the quirky darling of the skies. You’d get two free checked bags, no change fees, and a boarding process that was either brilliantly efficient or …

About a month and change ago, American Airlines began piloting a new program that they hoped would stop people from boarding before they should. The system used technology to automatically …

When you check in for a flight, either by printing a boarding pass on your computer or by using a mobile device, you’re provided with a boarding group. This lets …

This was an interesting conversation I saw online the other day – the question is if boarding groups even matter anymore. Although each airline has their own process (here’s the …