airline loyalty programs

Frontier ran a Super Bowl promo that actually sounded… kind of clever. The pitch was basically: take miles you already have elsewhere and “turn them into” Frontier miles. In theory, …

If you’ve flown Southwest for a while, you start to notice that they’re nothing if not consistent. Promotions tend to show up when you expect them. Sales follow a rhythm. …

You should always sign up for airline frequent flyer programs. First of all, it’s free. In addition, having your information on file with the airline saves time when making a …

In February of last year, we jumped on one of those Southwest offers that seems to pop up like clockwork at the start of the year: a credit-card welcome offer …

Many airlines seem to have something that no (or few) other airlines do or offer. KLM’s Delft houses are a good example of that. Or until recently, Southwest Airlines had …

Stop chasing partner awards. I know — ten years ago, that sentence would’ve sounded like I’d lost the plot. Because in the “old days” of points and miles, booking through …

You know the drill if you’ve flown in the past few years. Toward the end of the flight—right when you’re thinking about gathering your things—the flight attendant picks up the …

The finish line is in sight. At this point in JetBlue’s 25-for-25 promotion, my wife Sharon has done multi-city overnights, one night out-and-backs, ground transfers between airports, ridden Brightline, and …

While searching for flights to New York, I noticed something that reminded me why I hardly ever book round-trip award tickets these days. JetBlue reminded me of something I already …

Airline loyalty programs started in their present form in the 1980s. Airlines asked their advertising firms to come up with names for the new programs. It’s impressive that the first …