complaints

Way, way back in the mid-90s, before we were dating, and even before I was worried about miles and points, Sharon and I booked a trip with two other friends …

If there’s one thing we’ve learned in the age of social media, it’s that you should fact-check stuff before you write about them. From the Airbnb owner that wouldn’t allow …

Trip Advisor’s main business goal is to make money as an online travel agency. However thanks to its age (just shy 23 years) and size (reviews on roughly 8 million …

All around the world, the airline industry has been a mess for months. We’re heard lots of potential reasons – not enough pilots, flight attendants, air traffic controllers or ground …

At some point in our lives, we’ve all made some sort of mistake when it comes to travel. Joe once miscalculated when we would get to our ryokan in a …

A while back, we posted a piece about why, at the time, CNN was played on so many airport televisions. It made for a lot of (happily, respectful) discussion about …

Remember about a year ago, when an American was jailed in Thailand for writing a poor review of the Thai hotel he had stayed at? And the hotel near Disney …

When Hall and Oates played the Saratoga Performing Arts Center last month, they apparently couldn’t find a hotel near the concert arena. So they stayed at the Albany Hilton, about …

A Choice Hotel in North Carolina was evacuated late last week after fire officials determined the hotel was too unsafe to be occupied. According to the local ABC affiliate, the …

An Airbnb renter aired his grievances when his host admonished him for his hygiene habits, even though he said he showered every morning. Read on and chime in – who …