Complainers gonna complain. And if they can find a place to complain to (here’s how to get an actual person when you contact travel companies), complain they will. Sometimes their …
complaints
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Weekly Recap
Mystery Solved: Plane Seats Washed Up On Beach, Airline Bans Unaccompanied Minors, Hotel Housekeeper Confesses
by SharonKurhegby SharonKurhegHi, travel friends and happy Saturday! Here’s a recap of what’s gone on at YMMV in the past few weeks. Some of our recent most-read posts have been: Mystery solved: …
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Way, way back in the mid-90s, before we were dating, and even before I was worried about miles and points, Sharon and I booked a trip with two other friends …
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Airports
The Sneaky Way This Texas Airport Ended Passengers’ Complaints About Long Waits
by SharonKurhegby SharonKurhegIf there’s one thing we’ve learned in the age of social media, it’s that you should fact-check stuff before you write about them. From the Airbnb owner that wouldn’t allow …
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Hotels
Even These 5-Star Hotels on TripAdvisor Can Get Crappy Reviews
by SharonKurhegby SharonKurhegTrip Advisor’s main business goal is to make money as an online travel agency. However thanks to its age (just shy 23 years) and size (reviews on roughly 8 million …
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Airlines
The #1 Complaint About U.S. Airlines (It’s Not Delays Or Cancellations)
by SharonKurhegby SharonKurhegAll around the world, the airline industry has been a mess for months. We’re heard lots of potential reasons – not enough pilots, flight attendants, air traffic controllers or ground …
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Hotels
Penn State Prof. Scolds Marriott For Having Fox News On Its TVs
by SharonKurhegby SharonKurhegA while back, we posted a piece about why, at the time, CNN was played on so many airport televisions. It made for a lot of (happily, respectful) discussion about …
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Hotels
Woman Kicked Out Of Wyndham Property After Bad Review On Hotels.com
by SharonKurhegby SharonKurhegRemember about a year ago, when an American was jailed in Thailand for writing a poor review of the Thai hotel he had stayed at? And the hotel near Disney …
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When Hall and Oates played the Saratoga Performing Arts Center last month, they apparently couldn’t find a hotel near the concert arena. So they stayed at the Albany Hilton, about …
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HotelsTravel
N.C. Hotel Evacuated For Being Unsafe. They Had It Coming
by SharonKurhegby SharonKurhegA Choice Hotel in North Carolina was evacuated late last week after fire officials determined the hotel was too unsafe to be occupied. According to the local ABC affiliate, the …