Delta Air Lines

As our television viewing habits have changed over the decades, so have the commercials we’ve watched. As jingles have given way to CGI and kids who always have a smart …

Have you ever considered the aircraft type you’ll be flying on when selecting an airline? Choosing between a Boeing 787 Dreamliner and an Airbus A350 for long-haul flights could significantly …

Once upon a time, Sharon and I were flying on Delta on an MD-88 (a now-retired aircraft that Delta phased out in 2020). I didn’t mind that plane for shorter …

Pilots, flight attendants and other cabin crew have very important jobs, most of which have something to do, in some way, shape or form, with our safety. But that’s not …

It’s the type of travel that nightmares are made out of. You think you have everything all planned out so nothing will go wrong. And then karma— or, as in …

If you go to the TSA security checkpoint at any airport in the United States – particularly the larger ones – you know it’s just a bunch of ongoing organized …

You’ve got to hand it to Starbucks. They took something that started as an internet rumor and turned it into an actual marketing strategy. For years, “secret menu” drinks were …

When you hear the term loyalty program, what do you think of? Most people imagine a system that rewards you for being a loyal customer — which makes sense, since …

When planning a flight, the location of your seat is one thing that can make or break your experience. Sometimes, you don’t have a choice, like if you’ve booked a …

Once a year, the American market research and analytics company, The Harris Poll, issues the most highly regarded measure of corporate reputation. The list of the “Top 100” has been …