Hotel Loyalty Programs

When your trip goes off the rails before it even starts, your only goal is getting back on track. That’s exactly what happened to us. Between a Lufthansa strike and …

Hyatt has launched a new summer promotion, and while it isn’t generous enough to justify booking extra hotel nights, it could be enough to influence where you stay if you’re …

Have you ever wondered what happens when airlines put pilots and flight attendants up in hotels overnight? One longtime reader asked us a question we’d never even considered: Do flight …

Hyatt has long received credit from miles-and-points travelers for being better than other major hotel loyalty programs. In many ways, that reputation was deserved. World of Hyatt benefits are generally …

You booked a hotel months ago. Then, before your stay, the hotel changes brands. Maybe it was a Holiday Inn when you booked it, but now it’s a Courtyard by …

When upgrades are never guaranteed, is selling them to elite members really a devaluation—or just an honest reflection of how the system already works? TL;DR: Hilton is giving elite members …

Wyndham may be best known for Days Inn, Super 8 and La Quinta, but there’s a small boutique hotel collection inside its world that still feels oddly easy to miss. …

Hilton Honors has launched its new summer promotion, and this time it’s bringing back another familiar name: More Nights, More Points. That follows the Points Unlimited promotion Hilton offered earlier …

Most travelers assume hotel room assignments are pretty simple. You check in, they hand you a key, and that’s that. In reality, assigning rooms can be a daily puzzle involving …

The outrage of the day in the Hyatt world is that Park Hyatt Sydney and Park Hyatt Tokyo are apparently being treated as resorts for late checkout purposes. That matters …