Hotels

I’m never shocked when I hear about people doing stupid things. I mean, I live in Florida. People doing stupid things happen pretty much daily down here. There are some …

It’s simple math: the less money a hotel spends, the more profit it makes. There’s no better cost-cutting measure for hotel owners than one that can double as a “green …

It’s the 2020s and for the vast majority of hotels, even the teeny tiny, privately owned ones, there are apps available for the hotel owner to get the guest’s card …

Hotels spend a ton of time and money trying to figure out what their guests want the most. They send surveys asking how your stay was and have you rate …

When I wrote about the two conflicting words that lead to poor customer service, I had no idea it would touch such a nerve. The comment I received the most …

Hyatt is currently running a sale that, on the surface, appears to be fantastic. Discounted rates, a long travel window, and “Members Save More” banners all over the place. However, …

Many hotels have a wide piece of thick fabric or cloth at the end of the bed. You’ve probably seen them a bajillion times but toss them off in the …

For years, travelers have joked that European hotel rooms are so small you can touch every wall without even getting out of bed. In London, Paris or Munich, it’s just …

When you’re heading to a Hyatt property, there’s one decision you’ll want to make before you check in: Which credit card should you use to pay for your stay? Even …

The travel industry is all about customer service. As a business, you provide a service to your customers. That may be transportation on an airplane, train, bus or car. It …