Hotels

If you’ve stayed at a “nicer” hotel (figure 4 stars or more), you may have gone back to your room after dinner and found that your bed had been turned …

You probably saw the articles recently about the lawsuit a family filed against Delta and KLM, claiming their international flight from Atlanta to Amsterdam was infested with bed bugs. Bed …

We’ve all been there — standing in a hotel room wondering who, exactly, designed this space and whether they’ve ever stayed in a hotel themselves. Because sometimes the rooms make …

People have been playing pranks and practical jokes for centuries. Ring and run (a.k.a. ding dong ditch in some parts of the country). Whoopee cushions. Calling random people and asking …

Airport hotels have their place. They’re certainly convenient for those who want somewhere to sleep in between flights that are a day apart. Some airport hotels, such as the TWA …

I’m never shocked when I hear about people doing stupid things. I mean, I live in Florida. People doing stupid things happen pretty much daily down here. There are some …

It’s simple math: the less money a hotel spends, the more profit it makes. There’s no better cost-cutting measure for hotel owners than one that can double as a “green …

It’s the 2020s and for the vast majority of hotels, even the teeny tiny, privately owned ones, there are apps available for the hotel owner to get the guest’s card …

Hotels spend a ton of time and money trying to figure out what their guests want the most. They send surveys asking how your stay was and have you rate …

When I wrote about the two conflicting words that lead to poor customer service, I had no idea it would touch such a nerve. The comment I received the most …