loyalty programs

Almost every TV in a hotel room nowadays is connected to the property’s IT system. That’s how you’re able to check your bill, access hotel info, or even stream your …

I recommend earning transferrable points rather than locking yourself into a single loyalty program. For instance, I’d rather earn Chase Ultimate Rewards than commit to points with Aeroplan, Hyatt, or …

When I saw the headline saying that American AAdvantage had partnered with OpenTable, I thought, “Nice! Free miles just for eating out? Count me in.” But then I actually read …

Bilt is out with their offer for Rent Day in June, and this month they’re offering a transfer bonus that lets members move points to Accor Live Limitless (ALL) with …

It’s easy to forget there was a time when you didn’t know how any of this worked — before you cared about elite status, 5x categories, or which programs had …

One of the biggest internal struggles in travel is that tug-of-war between wanting to pay the least amount possible… and realizing that spending a little more might make your life …

Loyalty programs, whether they belong to airlines, hotels, or credit card issuers, are highly sophisticated data and analytics operations. Before they offer any benefit, they’ve already calculated how much it’ll …

Years ago, 24/7 Wall St. gave an annual ranking of the U.S.’s most hated companies. Not surprisingly, there was invariably at least one travel-related company on the list each year. …

You know that bittersweet moment when the hotel knocks on your door at 11 a.m. and politely reminds you, “It’s checkout time”? Whether you just want to sleep off a …

While most of the buzz around the Alaska–Hawaiian partnership has focused on mileage transfers—especially the workaround to transfer AMEX Membership Rewards points to Alaska Airlines via HawaiianMiles—there’s another feature of …