loyalty programs

Manufactured spending. What does that mean? It’s not apparent from the name, but a good guess would be that it has something to do with spending money concerning travel since …

If you were one of the many people who transferred American Express Membership Rewards points to Hawaiian Airlines before the deadline, you’re probably sitting on a nice stack of HawaiianMiles. …

Each year, Hyatt adjusts the categories of its hotels—many go up, a few go down—and like clockwork, it sparks the same debate: Is the World of Hyatt Credit Card still …

Almost every TV in a hotel room nowadays is connected to the property’s IT system. That’s how you’re able to check your bill, access hotel info, or even stream your …

I recommend earning transferrable points rather than locking yourself into a single loyalty program. For instance, I’d rather earn Chase Ultimate Rewards than commit to points with Aeroplan, Hyatt, or …

When I saw the headline saying that American AAdvantage had partnered with OpenTable, I thought, “Nice! Free miles just for eating out? Count me in.” But then I actually read …

Bilt is out with their offer for Rent Day in June, and this month they’re offering a transfer bonus that lets members move points to Accor Live Limitless (ALL) with …

It’s easy to forget there was a time when you didn’t know how any of this worked — before you cared about elite status, 5x categories, or which programs had …

One of the biggest internal struggles in travel is that tug-of-war between wanting to pay the least amount possible… and realizing that spending a little more might make your life …

Loyalty programs, whether they belong to airlines, hotels, or credit card issuers, are highly sophisticated data and analytics operations. Before they offer any benefit, they’ve already calculated how much it’ll …