loyalty programs

Loyalty programs, whether they belong to airlines, hotels, or credit card issuers, are highly sophisticated data and analytics operations. Before they offer any benefit, they’ve already calculated how much it’ll …

Years ago, 24/7 Wall St. gave an annual ranking of the U.S.’s most hated companies. Not surprisingly, there was invariably at least one travel-related company on the list each year. …

You know that bittersweet moment when the hotel knocks on your door at 11 a.m. and politely reminds you, “It’s checkout time”? Whether you just want to sleep off a …

While most of the buzz around the Alaska–Hawaiian partnership has focused on mileage transfers—especially the workaround to transfer AMEX Membership Rewards points to Alaska Airlines via HawaiianMiles—there’s another feature of …

The World of Hyatt credit card offers a free night each year at account renewal, valid at any category 1-4 property with standard award availability. That was admittedly a great …

Booking a flight using airline miles always feels like a win. You’ve compared prices, found availability, transferred points, and locked in your reservation. Done and done, right? Not so fast. …

National Car Rental is back with its long-running One Two Free promo, promising free rental days just for doing what you were going to do anyway—rent cars. Sounds great, right? …

IHG One Rewards is having another points sale. This isn’t breaking news as IHG One Rewards frequently offers promotions on purchasing points, selling them at a discount. As a result, unless …

The World of Hyatt loyalty program has long stood out for the value it offers members. Unlike competitors such as Hilton, Marriott, and IHG, which use variable pricing for award …

When your American Express credit card anniversary date is approaching, you need to consider the annual fee. Is the card worth keeping? Even if it was a good decision before, …