loyalty programs

It’s easy to forget there was a time when you didn’t know how any of this worked — before you cared about elite status, 5x categories, or which programs had …

One of the biggest internal struggles in travel is that tug-of-war between wanting to pay the least amount possible… and realizing that spending a little more might make your life …

Loyalty programs, whether they belong to airlines, hotels, or credit card issuers, are highly sophisticated data and analytics operations. Before they offer any benefit, they’ve already calculated how much it’ll …

Years ago, 24/7 Wall St. gave an annual ranking of the U.S.’s most hated companies. Not surprisingly, there was invariably at least one travel-related company on the list each year. …

You know that bittersweet moment when the hotel knocks on your door at 11 a.m. and politely reminds you, “It’s checkout time”? Whether you just want to sleep off a …

While most of the buzz around the Alaska–Hawaiian partnership has focused on mileage transfers—especially the workaround to transfer AMEX Membership Rewards points to Alaska Airlines via HawaiianMiles—there’s another feature of …

The World of Hyatt credit card offers a free night each year at account renewal, valid at any category 1-4 property with standard award availability. That was admittedly a great …

Booking a flight using airline miles always feels like a win. You’ve compared prices, found availability, transferred points, and locked in your reservation. Done and done, right? Not so fast. …

National Car Rental is back with its long-running One Two Free promo, promising free rental days just for doing what you were going to do anyway—rent cars. Sounds great, right? …

IHG One Rewards is having another points sale. This isn’t breaking news as IHG One Rewards frequently offers promotions on purchasing points, selling them at a discount. As a result, unless …