loyalty programs

Alaska Airlines has recently proposed a purchase of Hawaiian Airlines for a sum of around $1.9 billion. Although airline mergers are generally viewed as having a neutral to negative impact …

Ultimate Rewards is the points currency used by Chase for its awards-earning credit cards. These cards are separate from the Chase co-brand credit cards from Hyatt, Southwest, United, Disney, etc. …

Over the years, companies have discovered that loyalty programs are a great way to get and maintain customer loyalty. Brick-and-mortar storefronts used loyalty programs for years, usually in the form …

I’ve been traveling around the United States and the world using points and miles for a while. While I have never been able to take advantage of some of the …

Over the years, I’ve developed a system to get an upgraded room at hotels every time. It’s so easy that I’m hesitant to share it with you. But I figure …

Happy Sunday to all our travel friends, both near and far. Here are some articles we’ve read from other bloggers (and other sources) that we think you may like, so …

Devaluations draw the ire of people who collect travel points more than any other negative thing a program can do. This anger intensifies when programs devalue points without notice. I …

Airline loyalty programs started in their present form in the 1980s. Airlines asked their advertising firms to come up with names for the new programs. It’s impressive that the first …

Back in 2018, Sharon received an unsolicited offer from American Airlines to upgrade her to Platinum Pro. At the time, this was a great offer for us. We had flights …

While there was much concern about how airlines and hotel chains were going to take care of their loyal customers during the travel slowdown, not much attention had been paid …