loyalty programs

Ultimate Rewards is the points currency used by Chase for its awards-earning credit cards. These cards are separate from the Chase co-brand credit cards from Hyatt, Southwest, United, Disney, etc. …

Over the years, companies have discovered that loyalty programs are a great way to get and maintain customer loyalty. Brick-and-mortar storefronts used loyalty programs for years, usually in the form …

Over the years, I’ve developed a system to get an upgraded room at hotels every time. It’s so easy that I’m hesitant to share it with you. But I figure …

Happy Sunday to all our travel friends, both near and far. Here are some articles we’ve read from other bloggers (and other sources) that we think you may like, so …

Back in 2018, Sharon received an unsolicited offer from American Airlines to upgrade her to Platinum Pro. At the time, this was a great offer for us. We had flights …

While there was much concern about how airlines and hotel chains were going to take care of their loyal customers during the travel slowdown, not much attention had been paid …

Why do we stay loyal to airline brands? I guess that depends on how you define loyalty. For points and miles people, their first reaction may be to think about …

My eyes tend to light up when I see information about a new points program. While scanning the internet, I found an article about the new Altitude Miles and Altitude …

Hello, travel friends and happy Saturday. Here’s a recap of what’s gone on at YMMV this week. From what we’ve written to what others wrote that we really liked and …

Almost every travel-related company did something to extend the expiration of points during the coronavirus lockdown. The duration of the extension and how programs forced IT systems to keep points …