passenger experience

During the boarding process of an American Airlines flight, the captain apologized multiple times over the PA system for a broken APU system, which caused the aircraft to be warmer …

Even if they fly a decent amount, there are some things many passengers don’t know about or simply have never noticed. We’ve gone over some of them before: The special …

Delta Air Lines has set itself apart by offering a complimentary Wi-Fi option to its passengers, which is a rare offering in the airline industry. Passengers can access free Wi-Fi …

Many people can relate to the excitement of flying on a plane. If you’re a frequent flyer, you might not remember the first time you flew, but there’s a good …

We’re halfway through the first month of the new year, you guys! That means most of the “Year in Review” posts are pretty much done. The TSA was a little …