Whenever I write a post about Capital One, I’ll inevitably get commentary about how you can’t trust them. I have to admit that their approval process is beyond explanation. It wasn’t until they launched the Venture X card that people with great credit scores, but with large amounts of outstanding credit were approved for their cards.
Sharon and I both applied for the Venture X when it had a 100,000-point sign-up bonus.
But then there was the issue of Capital One cardholders not being able to transfer points to partners for weeks with no explanation. In fact, the bank still has never issued more than a one-sentence statement about the issue or what happened.
“We are currently making system improvements to some of our rewards platforms, and because of that they are temporarily offline.”
Despite the problems, we still have our Venture X cards and I transferred points to Flying Blue to book a flight in Upper Class on Virgin Atlantic from Orlando to London.
But the bank still has problems. For example, we both received emails from the bank with an offer for bonus points when using the Capital One Dining portal.
2,500 points are worth at least $25, so I wanted to check out if there were any restaurants in the area we could use for the offer. I clicked on the link and tried to “Browse” the Capital One Dining portal. The only problem is that the website is apparently broken.
But I’m persistent. I use Google Chrome but occasionally websites prefer a different browser. I went to Safari and the website worked.
However, Capital One Dining is only in a limited number of cities:
- Las Vegas
- New York
- San Francisco
- Washington DC
If you’re targeted for this offer (check your email), make sure not to use Google Chrome to access Capital One Dining. Hopefully, you live near one of the cities with restaurants in the program. I was surprised to see Bern’s Steak House as one of the restaurants in Tampa but availability was extremely limited in comparison to what you can book directly from the restaurant. Other cities like San Francisco and Washington DC have many popular restaurants available.
We’ve never used Capital One Dining but I’m interested to see if anyone else is targeted for this offer and how reliable they are with posting the bonus miles.
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