What To Do If Your TSA PreCheck Status Isn’t On Your Boarding Pass

by SharonKurheg

Having TSA PreCheck status can potentially save you time (although not nearly as much time as in the past). So it can be a little frustrating when you’ve enrolled in the program, and it somehow doesn’t wind up on your boarding pass. Here’s how to take care of that.

Why did it happen?

Good question. It’s most likely because:

  • Your Known Traveler Number (KTN) wasn’t included when making your reservation. Once it’s done the first time, the airline probably will keep your KTN in their files so it will then populate automatically. But it must be done that first time for each airline you fly.
  • The name on your boarding pass is spelled differently from how it’s spelled in your PreCheck account.

These first two may particularly come into play if someone else is making your plane reservations for you. Say, work or a travel buddy. They may not know your KTN and you may not have thought to add it later. They may also misspell your name (Mathew/Matthew, Chris/Christine, Jamie B. Smith/Jamie Blaine Smith), exclude the middle name you always use, etc.

Other reasons for not having your TSA PreCheck status could be:

What to do about it?

For those last 4, you’re probably out of luck for this flight. But for the first two, you may have a chance:

  • Log into your airline’s website, key in your KTN and reprint your boarding pass (note: if it’s too close to your flight time, this might not work. In which case, try the next option).
  • Go to your airline’s desk agent with KTN in hand. They may be able to do whatever magic on their computer.

Hopefully, you’ll be able to get everything fixed and again have PreCheck status on your boarding pass. If not, well, if you think about it, it’s really just a #firstworldproblem, and I personally wouldn’t get my knickers twisted about it too much. Stuff happens sometimes, right?

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This post first appeared on Your Mileage May Vary

1 comment

kerrigjl May 12, 2024 - 6:55 pm

My most recent PreCheck failure was because the birthdate was keyed in wrong (using a corporate travel agent… just let me book and submit for reimbursement!). Realized it when I got to CLEAR… anyway, the agent was able to fix it at the gate, and it had been a while since a free TSA massage, so not all terrible I guess.


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